Refund & Cancellation Policy
Legal Business Name: Flavours of Andhra Pickles
At Flavours of Andhra Pickles, we value every customer and aim to provide the best experience possible. Please read our refund and cancellation policy carefully to understand how we handle order issues, cancellations, and refunds.
1. Order Cancellation
- Orders can be cancelled within 2 hours of placing them, provided they have not yet been packed or dispatched.
- Once an order is processed or shipped, it cannot be cancelled.
- To cancel your order, please contact us immediately through email or WhatsApp with your Order ID.
- 📧 Email: [flavoursofandhrapickles@gmail.com]
- 📞 Phone: [9391923962]
2. Refund Policy
We only offer refunds in specific cases such as:
- Wrong product delivered
- Product damaged or leaked during delivery
If you face any such issue, please contact us within 24 hours of receiving your order with clear photos or videos as proof.
Once verified, refunds will be processed within 5–7 business days to your original payment method.
3. Non-Refundable Cases
Refunds will not be applicable if:
- The product is opened, used, or tampered with.
- The complaint is raised after 24 hours of delivery.
- The delivery address provided by you was incorrect.
- You changed your mind after receiving the product.
4. Cash on Delivery (COD) Orders
- For COD orders, we will ask for your bank account or UPI details to process the refund securely.
5. Replacement Option
- If you prefer, we can send a replacement product instead of issuing a refund — depending on product availability and eligibility.
6. Contact Us
For any refund or cancellation queries, please reach out to us:
Flavours of Andhra Pickles
📧 Email: [flavoursofandhrapickles@gmail.com]
📞 Phone: [9391923962]
🏠 Address: [11-2-454/2-A, namalagundu, secunderabad, telangana]
We’re here to help and ensure you enjoy a satisfying experience with Flavours of Andhra Pickles.